Returns & exchanges

retour-echange

Are you dissatisfied with your product?

It's not a problem. You can return your order to us for a refund or exchange it for a different size or an item for the same value.

Return fees

The expense of returning your item is your responsibility.

Return conditions

Caution: Products shall be refunded subject to complying with the return conditions. Cuirs-guignard.com shall refund the returned products within 15 days of receiving them.

Returned product(s) must be new, unused and in their original, perfectly intact box.

Prior to returning, you must make a return request by e-mail, telephone or online using this form.

Request a return online in 4 steps

  • Connect to
    your customer account
  • Go to the
    RETURNS page
  • Fill in the return form
    (indicating the order number)
  • Prepare and send your package 
    (at your expense)